Refund and Returns Policy

Refunds & Returns

  • We cannot accept returns or issue refunds on any custom-made products as these are made to order especially for you. All our work is inspected before it is packaged to ensure that there are no faults with the order.
  • We also package the order as best we can to ensure that it is safe for shipping.
  • You are responsible for checking your artwork prior to printing to make sure there are no spelling/ layout mistakes.

REFUNDS

We will only consider a refund or reprint if there is a clear issue with the quality of the print that is not related to poor-quality artwork, wrong spelling or incorrect layout. 

RETURNS PROCESS

Contact us at hello@inhousebranding.co.za for questions related to refunds and returns.

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